Dentist - Dr. Amy Norman, DDS, PS

Patient Transformation - Sandra

Sandra's Story


Sandra never expected that something as small as a BB could cause such a problem decades later. It was only a childhood accident. While shooting a BB gun a BB she fired bounced off a tree and hit her on a front tooth. At 20, the tooth needed a root canal and crown, but now, almost 40 years later, Sandra’s damaged front tooth was falling out.

“My front top teeth had a large gap,” Sandra described how the problem looked and felt. “One was falling out due to bone loss. I’d always been self-conscious of my smile but losing a front tooth was terrifying.” It was embarrassing to talk and smile with anyone.

And, Sandra was not happy about this. “My own dentist never brought the fact up that I was losing my front tooth. ” When it became obvious, Sandra was really disappointed to hear that her dentist would only refer her out for an implant, which was the solution he suggested.

Sandra wanted to have her problem and her long-term care handled by a dentist who seemed to care. Her adult daughter-in-law had just completed Invisalign with Dr. Amy Norman and recommended Dr. Norman to her mother. “I was checking out a lot of dentists,” Sandra said. “And, Dr. Amy made a great first impression!”


“The first impression Dr. Norman made was that she was so professional and caring.” Sandra said. “I’d had a lot of dental issues in my life but she didn’t make me feel like I hadn’t taken good care of my teeth. From the moment I walked in the front door, I felt welcomed and safe. I have always had a fear of dentists, but Dr. Norman explained that pain should not be part of the dental experience and what they could do to make me more relaxed and pain free.”

They talked about implants but Dr. Norman also offered other solutions. Sandra felt that the best choice was a 5-tooth bridge and crowns. “Dr. Norman explained all the options and explained the procedures,” Sandra said. “She educated me with all the facts I needed to make a good choice for what would work best for me. A bridge allowed Dr. Norman to replace the lost front tooth without the use of a denture or dental implant. The false tooth would be held in place by being attached to the teeth next to it. These teeth would be crowned. I liked knowing the tooth would be permanent.”

Sandra loved everything about Dr. Norman’s practice and she felt comfortable moving forward with a procedure that would give her a confident smile.


“Now I have a beautiful smile and love sharing it with others,” Sandra said. “I no longer fear going to the dentist, but look forward to it. The procedure was painless and the results amazing. My teeth look totally natural, and I have never been happier.”
Sandra had found the dental care she needed all her life and was so happy with how she was approached and treated. “Dr. Norman is a wonderful dentist and an amazing, caring women. She is one of those people who come into your life and makes a lasting impression.

“I’d tell anyone in my position to go to Dr. Norman for a consultation.  If you are not happy with your dentist, reach out and get a second opinion.” Doing just that opened the door to Sandra finding Dr. Norman. “I’ve never meet a woman like her,” Sandra said. “ I get very emotional about the experience I had with her. “She is Awesome”

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Patient Transformation - Tiffany

Tiffany's Story


In December 2012, Tiffany and her husband took their four children to a performance of The Nutcracker but her chronic headache was worse than usual that day. In fact, it had been getting worse for months. Tiffany could not enjoy the day with her family riding out the extreme pain and just waiting for the day to end so she could get home and rest. With her many responsibilities as a home-schooling mother of four Tiffany fought through her extreme headaches... but the pain was becoming too much.

 “All I could do was go to bed,” Tiffany said. “And it‘s hard to home school four kids and take care of the family from bed! I felt like I was recovering from the flu every week.” Unlike many who just live with the pain and try to self-medicate with over the counter painkillers or get prescriptions to treat the pain symptoms, Tiffany chose a pro-active approach to try to solve this problem that plagued her for twenty years.

As with many TMJ patients, the road to finding a solution was long and frustrating. Trips to the emergency room, Ear, Nose & Throat doctors, CAT Scans and medical specialists finally led to a TMJ diagnosis by the Oral Medicine Clinic at the University of Washington. “After a couple of months treatment there I improved, but I had some issues with the medications they wanted me to take,” Tiffany said. “While talking to my chiropractor one day, he questioned the treatment plan at UW - if it was the right direction for me, or if the medication was covering up some structural problem. He had recently met Amy Norman and suggested that I go talk to her.”


“She got it!” Tiffany described her first encounter with Dr. Amy Norman. “She understood right away!” Dr. Norman explained to Tiffany about her neuromuscular approach to treating TMJ. The neuromuscular approach begins with understanding the structural issues in the tempromandibular joint that cause a wide range of often-severe pain such as Tiffany’s headaches.

“I was impressed right away by how much Dr. Norman knew about my situation”, Tiffany said. “After months of doctors not having any ideas of how to help me, having someone look at me and ask some insightful questions based on the shape of my mouth, my teeth and the muscle tension in my face was amazing. It suggested that she really knew her field and even more important to me, that she’d be able to help me. So I went home and did a lot of research. I read a lot, called and emailed other neuromuscular dentists and met with Dr. Norman with a list of questions. So when I made the decision to start treatment with her, I was confident that this was a good direction.”

For Tiffany, the prospect of successful treatment that didn’t involve drugs was a major benefit. Her neuromuscular treatment plan included correcting the placement of her jaw to eliminate the structural source of the pain. Drugs only masked the pain. Tiffany did not want that lifestyle and appreciated that Dr. Norman understood. “I really appreciated her knowledge of my condition and how she listened. She was concerned for all aspects of my entire life.” So, the solutions discussed included all of Tiffany’s goals including being free of medications.


In December of 2013, Tiffany and her husband took their family to a performance of The Nutcracker, only this time Tiffany was pain-free and thoroughly enjoyed the time. “I realized, wow, I couldn’t do this last year. What a difference!”

Although her treatment is not completed yet, Tiffany has made tremendous progress and feels like she is on the right path. “I’m not done with my treatment, but I definitely am on a good path,” she said. “My daily levels of pain have decreased by about half. My migraines are less frequent, less painful and easier to manage. Not only has Dr. Norman helped me, but she’s pointed me to other therapies, particularly physical therapy, that have made me stronger and healthier.”

Tiffany now sees an end to days when her family is limited by her chronic pain. The days of cancelling activities and trips are over. “I whole-heartedly recommend Dr. Norman and her staff for complicated dental problems“, Tiffany said. “They’re smart, they’re honest, they’re helpful and they’ll make sure you are well taken care of.”

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Are you living with sleep apnea?

Pay attention to your breathing for a minute. Are you primarily taking in air through the nose or the mouth? If the answer is the mouth, you may want to be tested for sleep apnea. 

Millions of Americans suffer from sleep apnea and many are not receiving adequate treatment. The disorder is characterized by interruptions in breathing at night. Frequent, loud snoring is a common symptom, although the two are not mutually exclusive. Some patients report waking up rapidly at night and others say they feel exhausted after a full night’s rest. 

Mouth breathing is dangerous because it’s not how our bodies were designed to function. Air intake through the nose delivers the correct amount of oxygen to the body at the rate that it was designed to get there. Nasal hairs act as filters that trap bacteria from getting into the bloodstream. 

Over time, the effects of sleep apnea can become severe. The disorder puts a large amount of stress on the body, often resulting in problems such as high blood pressure, heart stroke and accelerated obesity. It also negatively affects many existing conditions. 

If you would like information about treatment options for sleep apnea, please contact Amy Norman D.S.S., P.S. 

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Patient Transformation - Ruthie

Ruthie's Story


Ruthie remembers plenty of sugar growing up. She remembers, “My father had worked for Coca-Cola when I was a child so we were provided with free Coke. Therefore, I have had lots of dental work over the years.” Dating back to when she was a little girl, Ruthie had a lot of cavities, root canals and crowns over the years.

“I have had so many procedures and my mouth had a mish mosh of different treatments,” she said. My mouth and gums were always irritated and I had bouts of TMJ and jaw discomfort.” About ten years ago, Ruthie had Dr. Norman give her porcelain veneers on her upper teeth. She became known for her beautiful smile but all the while, she continued to have problems in her bottom teeth.

As she neared semi-retirement, Ruthie decided it was time to fix the issues with her lower teeth as well.


When Ruthie started the first set of veneers for her upper teeth, she spoke to Dr. Norman in a consultation. Dr. Norman asked, if she could have one wish for her smile, what would it be? Ruthie answered, “I wish I could have my teeth be as beautiful as everyone in this office.”

With upper veneers, Ruthie was on her way to a beautiful and memorable smile. The experience of getting the porcelain veneers at Dr. Norman’s practice was memorable. “She was just so gentle,” Ruthie said. “There are so many pleaseant diversions there like warm blankets, its like going to a spa. For the veneers she (Dr. Norman) believes in conscious sedation. I slept through the whole thing. She doesn’t want you to have any pain.”

For the lower veneers, Ruthie had to have a root canal on a lower tooth a few weeks before her cosmetic procedure was scheduled and was disheartened.  Ruthie said, “I was a mess the day I went in for the lower veneers. She (Dr. Norman) just took me in her arms and said "It's going to be all right. We are going to make everything all right." She did exactly as she promised and it made it so much better.


Now that she has porcelain veneers on her teeth, not only do Ruthie’s teeth look amazing, but she feels so much better. “It's hard to explain,” Ruthie said. “My mouth and gums just feel healthy and clean. Getting rid of all of the old dental work, all that black amalgam that is so unhealthy made a difference.”

Ruthie would recommend Dr. Norman to anyone. “She is a great dentist,” Ruthie said. “I had so many bad experiences at the dentist all my life, it was like I had dental PTSD!” But Dr. Norman’s attention to Ruthie’s care and the craftsmanship of her beautiful dental veneers has helped put Ruthie’s bad experiences at the dentist in her past.

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Patient Transformation - Colette

Colette's Story


For years, Colette suffered with a vertigo that was extremely disturbing. Turning her head triggered the vertigo that proved to be a problem nearly all the time. “While driving, if I was sitting at a stop light, I’d look left and right before proceeding and that would make me dizzy,” said Colette.

The problem was familiar to Colette. She had watched her mother suffer with similar vertigo for 30 years. But Colette was determined to find a solution. “I tried doctors and physical therapy,” said Colette, “but the therapist had me turning my head so that it triggered the vertigo, so I had to stop. It wasn’t helping.”

One day, Colette was looking online and found Dr. Amy Norman. Although it didn’t sound like a dentist could help her at first, Colette read that vertigo was a possible symptom of TMJ disorder. And, Dr. Norman had experience helping patients with TMJ using in neuromuscular dentistry. She decided to give Dr. Norman a call.


“Dr. Norman’s team made me feel very comfortable,” said Colette. “They make sure you are comfortable and feel safe. It’s a very good experience. Everything is positive.” In this environment, Colette learned about how issues in her jaw joint, her jaw joint, were causing other symptoms including her vertigo.

Dr. Norman performed a neuromuscular evaluation that lead to a treatment plan. “I got some root canals and she build up my back molars to adjust my bite,” Colette said. Soon after, Colette saw an end to her vertigo symptoms.

A few years later, Colette returned to Dr. Norman because of a ringing in her ears. Dr. Norman determined that Colette was grinding her teeth involuntarily, a condition known as bruxism.

“Dr. Norman fit me with an oral appliance that I use all the time, 24/7, unless I am eating,” Colette said. “It‘s part of me. It goes where I go. And, I almost never have that ringing in my ears.


“You don’t even think your dentist can help you with such problems,” Colette said, “but they can. You think to go to a doctor instead but Dr. Norman had the answers for me.”

Colette was proactive in finding the right care to treat her TMJ and bruxism. Her advice to anyone suffering from similar conditions who are not finding relief with doctors is to find help like she did: keeping an open mind that a dentist with the right training can do much more than family dentistry.

“I would recommend going to Dr. Norman as soon as possible because it really does change your life for the better,” Collette said.

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Most Popular Transformations

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Sam's Story Before For a 13-year old boy, Sam endured a lifetime’s worth of migraine headaches. The problem started in the second grade. For years, debilitating headaches affected all aspects of his l...
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Colette's Story Before For years, Colette suffered with a vertigo that was extremely disturbing. Turning her head triggered the vertigo that proved to be a problem nearly all the time. “While driving,...

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Phone: 425-212-1975
Fax: 425-339-9145

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