Dentist - Dr. Amy Norman, DDS, PS

Patient Transformation - Lalita


When Lalita moved to the Everett area, she needed a dentist. She heard some radio ads for Dr. Amy Norman and decided give her a try. Little did she know that this choice also would lead her to successful treatment for her issues with sleep apnea.

Lalita knew the negative effects of sleep apnea, feeling so run down and not knowing the cause of always feeling tired. “I felt like I was in a daze and not completely alert,” she said.

“Previously I was overweight and I had tried the CPAP machine,” Lalita explained.  I can’t sleep with it.  With CPAP, I felt like Darth Vader or Hannibal Lecter!  I just had mild sleep apnea at the time so I decided to live with it.”


Over time, Lalita lost eighty pounds and saw Dr. Norman for cleanings. That’s when Lalita learned that her trusted dentist might be able to help with her sleep issues. “They started doing questionnaires in their practice to see if their patients are having issues,” she explained. “Dr. Norman talked to me more in-depth and asked if I would be willing to do a sleep test at home. I agreed and it turned out I was stopping breathing so they recommended a sleep doctor. ”


Lalita knew she had sleep apnea due to her snoring.  What she learned during the treatment process with Dr. Norman was that her sleep apnea was not related to weight. “I had the worst case of sleep apnea where weight is not a factor,” she said. “The issue was the physical design of my throat.  It’s small and my tongue covered the throat when I was on my back.”  With the proper diagnosis, Lalita now understood her options for treatment.

“I still didn’t want to use a CPAP machine so I pursued a mouth guard option,” Lalita said. “The mouth guard pulls my lower jaw in front of the upper jaw.  Pulling that jaw forward creates a clear opening in back of throat.”

“Medical insurance covered the cost 100%.” Lalita explained. “It took a little bit to get it filed in the right place.  I finally found someone who gave me the right wording.  Since there was no medical person to offer this appliance within a certain distance I was able to get covered.”


Lalita has been so pleased with her results.  She is sleeping more restfully, free of sleep apnea. “According to my husband I’m not snoring anymore. I do feel better when I wear the mouth guard as opposed to when I don’t. I don’t feel as tired as I did before. I’m able to function a lot better now.”

And, her experience with Dr. Norman’s team has been exceptional, too. She explained, “Ever since the first day I met them, the entire staff has always been genuine. They ask, “How was your day?  And, what can I do to help you?” They are all genuinely happy to help. I wasn’t just another patient. I was always happy to go to my dentist appointments. ”

Lalita recommends visiting Dr. Norman for both dental and sleep treatment. “I feel good when I’m there and I feel good when I leave. It’s not only the best dental office but medical facility that I’ve ever encountered. I’m moving to a new state and I was considering flying back for dental visits.  But Dr. Norman said she has a network of people and is happy to help me find a dentist.  I’m going to be sad about leaving her.  Never did I think I would say that about a dentist!”

Continue reading
10031 Hits

Patient Transformation - Kathleen

Kathleen’s Story



“My dental problems date back to when I was a teenager,” 53-year-old Kathleen said. “When my mouth was shut, my front teeth were too close to my bottom teeth. But I didn’t have braces because my teeth were straight.”  

A poor bite and wear and tear throughout her life resulted in routinely grinded teeth. “I can remember being at yoga class in pain because I was clenching my jaw,” Kathleen said. “Back in the 80s, if you had a chip they would drill it down and use bonding that didn’t last long. My front teeth were getting shorter and shorter. Overtime, the grinding resulted in my teeth and bite changing shape.”  

By July 2014, Six of Kathleen’s front teeth were crowns and one was missing completely.  “My teeth always bothered me,” she said. I didn’t like how dark they were and really wanted a good-looking smile. And my face had started to change as a result of my worn down teeth.” 

As a registered nurse, Kathleen knows the impact dental health has both her physical and mental health. “One day I just decided ‘I’m going to do this. I’m going to get this fixed. And the process started with having a dental implant placed,” she said. 


After recovering from dental implant surgery, Kathleen was determined to finish off her long awaited smile makeover. “My esthetician friend said, ‘go see Dr. Amy Norman!’ so I did,” Kathleen said.

 “At first examination, Dr. Norman thought there might be issues with my jaw,” she said.  The Dream Team performed detailed testing and confirmed that Kathleen was experiencing neuromuscular problems related to the Temporomandibular joint (TMJ). “She explained how the cracking was caused by my bad bite pulling teeth in,” she said. I found out that I could attribute many of my problems such as grinding, ear pain, headaches and shortening facial profile to TMJD. Everything that she told made sense with everything that had been going on in my life.”

Dr. Norman broke Kathleen’s treatment into three phases, the first being a temporary solution to alleviate TMJ symptoms. She was sized for a lower orthotic to hold her jaw in its proper position until her bottom teeth are restored.  “Dr. Norman was able to show me with the CT scan how my bite was without it and how it was with the orthotic,” Kathleen said. “It helped me understand how when your jaw is out of alignment, you’re trying to find a comfortable position and end up grinding your teeth.”




During phase two, Kathleen's upper teeth were restored and her silver crowns were replaced. “She was able to rebuild one of my teeth and keep me from loosing it, Kathleen said. “My teeth look natural now. It feels wonderful. I always get compliments from people saying I have a nice smile. People tell me I look about 10 years younger! It’s been such an amazing thing in my life in terms of both comfort and appearance. I am smiling so much more!  I’m more outgoing, getting out more—just living my live more fully.”

Dr. Norman corrected Kathleen’s upper bite permanently and will soon begin phase three restorative work on the bottom that replaces the orthotic. “The teeth will be longer and they will match the upper teeth for a well-formed bite,” Kathleen said.

 “Every single member of Dr. Norman’s staff is awesome and I can’t say enough about them,” Kathleen said. “I loved all the staff and the focus they have on making procedures comfortable. I felt like it was movie star treatment. Time just flew by during appointments. It’s the best experience I’ve ever had of course with dentist but also in a medical facility in general. I have a cleaning scheduled tomorrow and I’m excited to go!”

Continue reading
13838 Hits

Patient Transformation - Chuck

Chuck's Story



Chuck Spaeth never thought that a busy travel schedule would be hard on his teeth. Now 76 and retired, he spent an exciting career as a flight mechanic and airline pilot. His journey included time in the military as well as working for the commercial airline, Alaska.

Chuck said in 1961 he became one of three people to enter Alaska’s first pilot training program. “We were paid to work on flights as mechanics and completed flying hours during down time until we had our pilot licenses,” he said.  

“It’s awesome,” Chuck said when asked about flying a plane. “When the weather was good it was beautiful views and smooth sailing. And when the weather was bad it was challenging and intense. Either way, I loved it.” 

Unfortunately, his demanding responsibilities didn’t always allow for great dental care. “I’m tough on my teeth,” Chuck said. On top of a busy travel schedule, he had a habit of grinding his teeth while he worked. They were worn down, cracking, discolored and putting him in visible distress.


Chuck’s co-pilot, Steve Ball thought he had a solution to the problem. He mentioned his daughter, Dr. Amy Norman, runs a dentistry practice and recommended that Chuck go see her.

Although thankful for the suggestion, Chuck didn’t take choosing a dentist lightly. His wife, Gail who coincidentally works as a flight attendant, had poor dental work done in the past. They pulled unnecessary teeth and left her in pain and off balance.

As soon as Chuck walked in the door of Dr. Norman’s practice, Dream Smile, he was glad he did. “They are meticulous, professional and attentive,” he said.  

During the procedure, Chuck was comfortable and felt confident in the care he received. “Amy is one of those people who works very hard and intense,” he said. She’s the real deal and I knew it.” 


After restorative work, Chuck looks great. But more importantly, his mouth is healthy again. He’s never had problems with his fillings and even encouraged Gale to have her teeth restored by the Dream Team as well.

Despite the hour-long drive to Everett from their home, the Spaeth’s continue to see Dr. Norman for regular cleanings and maintenance nearly 20 years after Chuck’s first procedure. The couple has built a relationship with the office manager, Judy, who knows exactly when to schedule them to avoid traffic on the trip. 

“I’ve never come into contact with someone in her office that’s not unbelievably good,” Chuck said. “It’s fun going to the dentist. It’s very well orchestrated and she (Dr. Norman) is the best of the best.”

Now that his mouth is healthy and he is on the ground, Chuck enjoys motorcycle riding, skiing and boating in Alaska. “I have a tendency to have too much fun,” he said laughing. Gale still works as a flight attendant, although Chuck wishes she would retire and join his adventures full time already.

Continue reading
11532 Hits

Patient Transformation - Sandra

Sandra's Story


Sandra never expected that something as small as a BB could cause such a problem decades later. It was only a childhood accident. While shooting a BB gun a BB she fired bounced off a tree and hit her on a front tooth. At 20, the tooth needed a root canal and crown, but now, almost 40 years later, Sandra’s damaged front tooth was falling out.

“My front top teeth had a large gap,” Sandra described how the problem looked and felt. “One was falling out due to bone loss. I’d always been self-conscious of my smile but losing a front tooth was terrifying.” It was embarrassing to talk and smile with anyone.

And, Sandra was not happy about this. “My own dentist never brought the fact up that I was losing my front tooth. ” When it became obvious, Sandra was really disappointed to hear that her dentist would only refer her out for an implant, which was the solution he suggested.

Sandra wanted to have her problem and her long-term care handled by a dentist who seemed to care. Her adult daughter-in-law had just completed Invisalign with Dr. Amy Norman and recommended Dr. Norman to her mother. “I was checking out a lot of dentists,” Sandra said. “And, Dr. Amy made a great first impression!”


“The first impression Dr. Norman made was that she was so professional and caring.” Sandra said. “I’d had a lot of dental issues in my life but she didn’t make me feel like I hadn’t taken good care of my teeth. From the moment I walked in the front door, I felt welcomed and safe. I have always had a fear of dentists, but Dr. Norman explained that pain should not be part of the dental experience and what they could do to make me more relaxed and pain free.”

They talked about implants but Dr. Norman also offered other solutions. Sandra felt that the best choice was a 5-tooth bridge and crowns. “Dr. Norman explained all the options and explained the procedures,” Sandra said. “She educated me with all the facts I needed to make a good choice for what would work best for me. A bridge allowed Dr. Norman to replace the lost front tooth without the use of a denture or dental implant. The false tooth would be held in place by being attached to the teeth next to it. These teeth would be crowned. I liked knowing the tooth would be permanent.”

Sandra loved everything about Dr. Norman’s practice and she felt comfortable moving forward with a procedure that would give her a confident smile.


“Now I have a beautiful smile and love sharing it with others,” Sandra said. “I no longer fear going to the dentist, but look forward to it. The procedure was painless and the results amazing. My teeth look totally natural, and I have never been happier.”
Sandra had found the dental care she needed all her life and was so happy with how she was approached and treated. “Dr. Norman is a wonderful dentist and an amazing, caring women. She is one of those people who come into your life and makes a lasting impression.

“I’d tell anyone in my position to go to Dr. Norman for a consultation.  If you are not happy with your dentist, reach out and get a second opinion.” Doing just that opened the door to Sandra finding Dr. Norman. “I’ve never meet a woman like her,” Sandra said. “ I get very emotional about the experience I had with her. “She is Awesome”

Continue reading
11440 Hits

Patient Transformation - Tiffany

Tiffany's Story


In December 2012, Tiffany and her husband took their four children to a performance of The Nutcracker but her chronic headache was worse than usual that day. In fact, it had been getting worse for months. Tiffany could not enjoy the day with her family riding out the extreme pain and just waiting for the day to end so she could get home and rest. With her many responsibilities as a home-schooling mother of four Tiffany fought through her extreme headaches... but the pain was becoming too much.

 “All I could do was go to bed,” Tiffany said. “And it‘s hard to home school four kids and take care of the family from bed! I felt like I was recovering from the flu every week.” Unlike many who just live with the pain and try to self-medicate with over the counter painkillers or get prescriptions to treat the pain symptoms, Tiffany chose a pro-active approach to try to solve this problem that plagued her for twenty years.

As with many TMJ patients, the road to finding a solution was long and frustrating. Trips to the emergency room, Ear, Nose & Throat doctors, CAT Scans and medical specialists finally led to a TMJ diagnosis by the Oral Medicine Clinic at the University of Washington. “After a couple of months treatment there I improved, but I had some issues with the medications they wanted me to take,” Tiffany said. “While talking to my chiropractor one day, he questioned the treatment plan at UW - if it was the right direction for me, or if the medication was covering up some structural problem. He had recently met Amy Norman and suggested that I go talk to her.”


“She got it!” Tiffany described her first encounter with Dr. Amy Norman. “She understood right away!” Dr. Norman explained to Tiffany about her neuromuscular approach to treating TMJ. The neuromuscular approach begins with understanding the structural issues in the tempromandibular joint that cause a wide range of often-severe pain such as Tiffany’s headaches.

“I was impressed right away by how much Dr. Norman knew about my situation”, Tiffany said. “After months of doctors not having any ideas of how to help me, having someone look at me and ask some insightful questions based on the shape of my mouth, my teeth and the muscle tension in my face was amazing. It suggested that she really knew her field and even more important to me, that she’d be able to help me. So I went home and did a lot of research. I read a lot, called and emailed other neuromuscular dentists and met with Dr. Norman with a list of questions. So when I made the decision to start treatment with her, I was confident that this was a good direction.”

For Tiffany, the prospect of successful treatment that didn’t involve drugs was a major benefit. Her neuromuscular treatment plan included correcting the placement of her jaw to eliminate the structural source of the pain. Drugs only masked the pain. Tiffany did not want that lifestyle and appreciated that Dr. Norman understood. “I really appreciated her knowledge of my condition and how she listened. She was concerned for all aspects of my entire life.” So, the solutions discussed included all of Tiffany’s goals including being free of medications.


In December of 2013, Tiffany and her husband took their family to a performance of The Nutcracker, only this time Tiffany was pain-free and thoroughly enjoyed the time. “I realized, wow, I couldn’t do this last year. What a difference!”

Although her treatment is not completed yet, Tiffany has made tremendous progress and feels like she is on the right path. “I’m not done with my treatment, but I definitely am on a good path,” she said. “My daily levels of pain have decreased by about half. My migraines are less frequent, less painful and easier to manage. Not only has Dr. Norman helped me, but she’s pointed me to other therapies, particularly physical therapy, that have made me stronger and healthier.”

Tiffany now sees an end to days when her family is limited by her chronic pain. The days of cancelling activities and trips are over. “I whole-heartedly recommend Dr. Norman and her staff for complicated dental problems“, Tiffany said. “They’re smart, they’re honest, they’re helpful and they’ll make sure you are well taken care of.”

Continue reading
10963 Hits

Are you living with sleep apnea?

Pay attention to your breathing for a minute. Are you primarily taking in air through the nose or the mouth? If the answer is the mouth, you may want to be tested for sleep apnea. 

Millions of Americans suffer from sleep apnea and many are not receiving adequate treatment. The disorder is characterized by interruptions in breathing at night. Frequent, loud snoring is a common symptom, although the two are not mutually exclusive. Some patients report waking up rapidly at night and others say they feel exhausted after a full night’s rest. 

Mouth breathing is dangerous because it’s not how our bodies were designed to function. Air intake through the nose delivers the correct amount of oxygen to the body at the rate that it was designed to get there. Nasal hairs act as filters that trap bacteria from getting into the bloodstream. 

Over time, the effects of sleep apnea can become severe. The disorder puts a large amount of stress on the body, often resulting in problems such as high blood pressure, heart stroke and accelerated obesity. It also negatively affects many existing conditions. 

If you would like information about treatment options for sleep apnea, please contact Amy Norman D.S.S., P.S. 

Continue reading
5156 Hits

Patient Transformation - Ruthie

Ruthie's Story


Ruthie remembers plenty of sugar growing up. She remembers, “My father had worked for Coca-Cola when I was a child so we were provided with free Coke. Therefore, I have had lots of dental work over the years.” Dating back to when she was a little girl, Ruthie had a lot of cavities, root canals and crowns over the years.

“I have had so many procedures and my mouth had a mish mosh of different treatments,” she said. My mouth and gums were always irritated and I had bouts of TMJ and jaw discomfort.” About ten years ago, Ruthie had Dr. Norman give her porcelain veneers on her upper teeth. She became known for her beautiful smile but all the while, she continued to have problems in her bottom teeth.

As she neared semi-retirement, Ruthie decided it was time to fix the issues with her lower teeth as well.


When Ruthie started the first set of veneers for her upper teeth, she spoke to Dr. Norman in a consultation. Dr. Norman asked, if she could have one wish for her smile, what would it be? Ruthie answered, “I wish I could have my teeth be as beautiful as everyone in this office.”

With upper veneers, Ruthie was on her way to a beautiful and memorable smile. The experience of getting the porcelain veneers at Dr. Norman’s practice was memorable. “She was just so gentle,” Ruthie said. “There are so many pleaseant diversions there like warm blankets, its like going to a spa. For the veneers she (Dr. Norman) believes in conscious sedation. I slept through the whole thing. She doesn’t want you to have any pain.”

For the lower veneers, Ruthie had to have a root canal on a lower tooth a few weeks before her cosmetic procedure was scheduled and was disheartened.  Ruthie said, “I was a mess the day I went in for the lower veneers. She (Dr. Norman) just took me in her arms and said "It's going to be all right. We are going to make everything all right." She did exactly as she promised and it made it so much better.


Now that she has porcelain veneers on her teeth, not only do Ruthie’s teeth look amazing, but she feels so much better. “It's hard to explain,” Ruthie said. “My mouth and gums just feel healthy and clean. Getting rid of all of the old dental work, all that black amalgam that is so unhealthy made a difference.”

Ruthie would recommend Dr. Norman to anyone. “She is a great dentist,” Ruthie said. “I had so many bad experiences at the dentist all my life, it was like I had dental PTSD!” But Dr. Norman’s attention to Ruthie’s care and the craftsmanship of her beautiful dental veneers has helped put Ruthie’s bad experiences at the dentist in her past.

Continue reading
9037 Hits

Patient Transformation - Colette

Colette's Story


For years, Colette suffered with a vertigo that was extremely disturbing. Turning her head triggered the vertigo that proved to be a problem nearly all the time. “While driving, if I was sitting at a stop light, I’d look left and right before proceeding and that would make me dizzy,” said Colette.

The problem was familiar to Colette. She had watched her mother suffer with similar vertigo for 30 years. But Colette was determined to find a solution. “I tried doctors and physical therapy,” said Colette, “but the therapist had me turning my head so that it triggered the vertigo, so I had to stop. It wasn’t helping.”

One day, Colette was looking online and found Dr. Amy Norman. Although it didn’t sound like a dentist could help her at first, Colette read that vertigo was a possible symptom of TMJ disorder. And, Dr. Norman had experience helping patients with TMJ using in neuromuscular dentistry. She decided to give Dr. Norman a call.


“Dr. Norman’s team made me feel very comfortable,” said Colette. “They make sure you are comfortable and feel safe. It’s a very good experience. Everything is positive.” In this environment, Colette learned about how issues in her jaw joint, her jaw joint, were causing other symptoms including her vertigo.

Dr. Norman performed a neuromuscular evaluation that lead to a treatment plan. “I got some root canals and she build up my back molars to adjust my bite,” Colette said. Soon after, Colette saw an end to her vertigo symptoms.

A few years later, Colette returned to Dr. Norman because of a ringing in her ears. Dr. Norman determined that Colette was grinding her teeth involuntarily, a condition known as bruxism.

“Dr. Norman fit me with an oral appliance that I use all the time, 24/7, unless I am eating,” Colette said. “It‘s part of me. It goes where I go. And, I almost never have that ringing in my ears.


“You don’t even think your dentist can help you with such problems,” Colette said, “but they can. You think to go to a doctor instead but Dr. Norman had the answers for me.”

Colette was proactive in finding the right care to treat her TMJ and bruxism. Her advice to anyone suffering from similar conditions who are not finding relief with doctors is to find help like she did: keeping an open mind that a dentist with the right training can do much more than family dentistry.

“I would recommend going to Dr. Norman as soon as possible because it really does change your life for the better,” Collette said.

Continue reading
11785 Hits

Patient Transformation - Taushka

Taushka's Story


b2ap3_thumbnail_taushkabefore.jpgFor nearly ten years, Taushka visited all kinds of doctors trying to diagnose and treat the headaches, dizziness and sinus issues. She saw many doctors including Ear, Nose & Throat doctors, allergists, general practitioners and dentists but they all diagnosed her with sinus issues. They were all treating the symptoms and Taushka said “I always had prescriptions for antibiotics, and steroids but never a diagnosis for the real source of my problems.”

“They all told me I had really bad sinus infections,” she said. “But I knew it was more than that. It was too painful and it took its toll on me. When you are living life and you have headaches every day, you just want to stare out the window. You just want to make it through the day like anyone else in pain.”

It wasn’t until she started doing her own Internet research that she came across Dr. Amy Norman and her practice treating TMJ with Neuromuscular Dentistry. Taushka immediately knew from Dr. Norman‘s web site and from her first moments at Dr. Norman’s practice, that she was visiting someone who knew how to take away her pain.


Taushka’s first impression of Dr. Norman’s practice was “Wow! It was so much like a spa-like atmosphere. Very relaxed and nurturing. And, her (Dr. Norman’s) knowledge of dentistry is extreme! She is very knowledgeable and she cares!”

Visiting Dr. Norman for a consult with her husband, Taushka got a feel for how Dr. Norman and her Dream Team help patients through the process of treating their TMJ. “The facility was beautiful!” Taushka said. “In the consultation room, both Dr. Norman and Judy talked to me together. Dr. Norman went over the procedure and Judy was there to answer our financial questions. You go in wondering if it’s going to work and how are we going to pay for it, but they help you understand the hows and the whys.”

So, Taushka proceeded with treating her TMJ, feeling fully confident in Dr. Norman and her Dream Team’s capabilities to offer her long-lasting help.


b2ap3_thumbnail_taushkaafter.jpgTaushka began to feel the effects of her treatment from Dr. Norman in a few weeks. “I’ve had dramatic results just from the orthotic phase (the first phase of treatment), Taushka said. “Less headaches, less facial pain, less anxiety, my jaw doesn’t pop any more ad I have a lot more drive to accomplish things!”

With the later phases of her treatment to go including braces, Taushka knows she made the right move… especially since she has not had any sinus issues in more than 8 months.

“Its been a great experience,” she said. “I wish they did other medical care! Dr. Norman really cares and I wish she could be my doctor for everything!”

Continue reading
13872 Hits

Patient Transformation - Victoria

Victoria's Story


Victoria was in college at the age of 20 when she decided it was time to get serious about fixing her smile.  But, her experience talking to dentists about getting a beautiful smile full of straight teeth was not going well.  “I had a severe overbite that sometimes caused me pain,” Victoria said. “I also never smiled with my teeth. I tried to hide them as much as possible.”

The consultations she was having with dentists and orthodontists were not going well.  “I wanted to use Invisalign,“ Victoria said. “I didn’t want to be the girl in college who had braces.  But I wanted straight teeth!”  In her consultations, the orthodontists dismissed the idea of Invisalign, telling her it would not work for her. “They all focused on what was wrong and how bad it was,” Victoria said. “Nobody was telling me what they could do for me.  They all were telling me I need to pull some back teeth to get started and I knew that was not necessary.”

Victoria knew what she wanted. On the Invisalign web site, she noticed the closest Invisalign dentist was Dr. Norman.  And, what a difference she found with Dr. Norman’s approach.  “Dr. Norman is really friendly and seemed genuinely interested in my life goals and my goals for my smile. We were on the same page about what I wanted to happen with my smile and she did a really great job working with my teeth.”  And, Dr. Norman told her how Invisalign could work for Victoria. ”When Dr. Norman said we didn’t have to pull any teeth, I was like… lets do it!”


The Invisalign process took about a year but Victoria was amazed to see results almost right away. “There was an almost immediate change,” Victoria said.  “In the first few aligners (which took a few months), I noticed my teeth straightening.  I especially noticed that my eye teeth were perfectly straight in around four or so months.”

Through the process, Dr. Norman kept Victoria’s goals in mind. Victoria told her that she wanted to have an engaging smile that would not hold her back making friends, relationship and networking connections as she was in college and soon entering the work force. “Dr. Norman made suggestions to add to the process.  Made my smile even more appealing,” Victoria said.  “She took the time to get to know me and that made a huge difference.”

Throughout the process, Victoria needed no teeth pulled and the Invisalign worked perfectly.  Victoria’s research and dedication to her vision had paid off.


“I don’t even remember what it’s like to not be able to smile without my teeth!” Victoria said.  “I had to get used to smiling with my teeth.  I look at pictures now and I’m not embarrassed by my teeth.”

Victoria no longer feels like her smile holds her back. And, she is feeling a great new confidence in her pursuits. “My new smile has helped bring out my personality. It’s helped give me a lot of confidence. Before I was really self-conscious in general and my teeth did not help.”

Victoria says she feels like everything in her life is moving in the right direction. She recently graduated from The University of Washington and her new job at a Seattle advertising agency is going well. “I don’t know if everything would have come together as well without my new smile,” she said.

And, Victoria gives a lot of thanks to Dr. Norman and her Dream Team. “I would definitely recommend her and her team to anyone,” she said. “And, I do recommend her.  I totally trusted her and it was so worth it!”

Continue reading
12849 Hits

Patient Transformation - Cynthia

Cynthia's Story


Cynthia was interested in cosmetic dentistry.  After a lifetime of crooked teeth, she was beginning to experience issues with her gums caused by her crooked teeth.  And, then one of her grandchildren asked her a question that made her think.

“One of my grandchildren asked me why my teeth were so dirty,” Cynthia recalled.  “My teeth just have a yellow cast naturally so they looked dirty to a child.” So Cynthia started looking around for a cosmetic dentist.

“I wanted straighter, whiter, stronger teeth,” she said. “I thought first braces, then veneers.” So Cynthia sought out a cosmetic dentist. She never gave any thought to the fact that the persistent head, neck and shoulder pain she experienced all her life could be treated successfully treated by a dentist who could also fix her smile.


“I just loved Dr. Norman and her Team,” Cynthia said. “She really explained things well to me.” Dr. Norman did a full examination on Cynthia, uncovering the TMJ disorder that was causing Cynthia’s chronic pain. “After the consult, I knew they would be my Dream Team because they didn’t just want to slap on braces and whiten my teeth. They helped me have a healthier set of teeth and alleviate my issues of clenching and headaches.”

“I thought the daily headaches in the morning were just life as usual for me” Cynthia said.  For decades she lived with an undiagnosed problem called bruxism, the grinding and clenching of teeth when one sleeps.  “I didn’t know any different,” Cynthia said.  “I can remember my sister waking me up when we were kids because I was making noise in my sleep grinding my teeth.  Until I met Dr. Norman, I just lived with bruxism for decades.”

So, Dr. Norman helped Cynthia identify how to fix her bruxism, treat her gum issues and get the smile she always wanted.  Four gum grafts, an orthotic to align her jaw and upper veneers were ahead for Cynthia.


“My experience with Dr. Norman? Fabulous! But, wait, Dr Amy Norman deserves more than one word! She listens, she takes time to explain, and makes sure you are comfortable throughout the entire process and procedure! As well as does the rest of her Dream team!”  Cynthia is thrilled with her results

“I wake up every morning with no pain or pressure in my head, ears or shoulders! My teeth are straight, stronger and whiter and I feel I can laugh and smile again without hesitation.”

And, Cynthia has advice for anyone with head or neck pain. “Go get a consultation! If you suffer from headaches, neck, ear or shoulder pain go see if it is because of your teeth grinding/clenching. I never realized that could be the problem nor did any of the other dentists I saw! I could have suffered less if I would have visited the Dream Team sooner! If you want straighter, whiter teeth they can help with that too!”

Continue reading
12811 Hits

Patient Transformation - Sam

Sam's Story


For a 13-year old boy, Sam endured a lifetime’s worth of migraine headaches. The problem started in the second grade. For years, debilitating headaches affected all aspects of his life. Often the migraines would start on Mondays and it wasn’t unusual for Sam to spend afternoons trying to rest at home on the couch rather than out playing or having fun with his friends.

“About 3-4 days a month, Sam would come home early from school,” said his mother. “It forced him to miss sport practices and social activities. It was really hard on him.”

Sam’s parents started what would be a long journey to find the right kind of doctor to help their son. They began with a respected neurologist but after some diagnostics, they did not like what they heard. “We thought his answer was to put Sam on drugs. We knew that was not the right answer, him living his life on medications. We were determined to get to the root answer.”

They tried doctors. They tried naturopaths thinking it might be Sam’s diet. And, then they began trying chiropractors. And that is where they found an important clue that eventually led them to Dr. Amy Norman.


Sam found some relief after visiting a chiropractor but the migraines persisted. “After seeing a chiropractor we found with a specialized adjustment, Sam’s headaches became more and more focused and centered around his jaw,” explained his mother. “That’s how we realized his bite and jaw alignment were involved. That’s when we started looking for dentists and found Dr. Norman on the Internet.”

Dr. Norman’s training and experience treating TMJ (tempromandibular joint disorder) with Neuromuscular dentistry was about to change Sam’s life. His parents’ work to find the answer for his migraines had yielded more questions than answers. So, they really appreciated their first conversation with Judy from Dr. Norman’s Dream Team.

“I had a really great initial phone call with Judy,” Sam’s mother said. “She completely understood Sam’s situation. I was really impressed with her interest and compassion. She sounded like Dr. Norman could offer some genuine hope to help Sam.

And Dr. Norman did. She diagnosed Sam with TMJ and designed a neuromuscular orthotic, a prosthetic that fits comfortably in Sam’s mouth to place his jaw in the proper alignment.

Sam and his parents had found the root answer to his pain problem.


“Dr. Norman’s mouth-piece was the final piece in the puzzle,” Sam’s mother said. It has been about a full year since he had the mouth orthotic and since he has only had a few headaches and he only needs two advils to cure them.”

Now 13, Sam has the normal life of a teenage boy. No longer plagued by debilitating headaches, he plays sports, has a full social life with friends and is doing well at school. His parents' commitment to finding the real answers has saved him a life of pain medication and chronic pain.

“The biggest problem with treating TMJ is diagnosis,” said Dr. Norman. “Sam’s parents did a great and diligent job many people do not do to find the cause of the pain. TMJ is one of the most difficult issues to diagnose because the symptoms do not always point to the jaw. This is why I offer Neuromuscular Dentistry. I wish more people with chronic pain in the head, neck and upper body would look into Neuromuscular dentistry before choosing to simply mask symptoms with pain medication. I’m so glad Sam’s parents went the extra mile for him!”

Continue reading
12337 Hits

Call Us Today

Contact Us Today

Full Name(*)
Please type your full name.

Invalid Input

Invalid email address.

Most Popular Transformations

Dr. Amy Norman
02 September 2014
Patient Transformations
Taushka's Story Before For nearly ten years, Taushka visited all kinds of doctors trying to diagnose and treat the headaches, dizziness and sinus issues. She saw many doctors including Ear, Nose &...
Dr. Amy Norman
30 July 2015
Patient Transformations
Kathleen’s Story Before  “My dental problems date back to when I was a teenager,” 53-year-old Kathleen said. “When my mouth was shut, my front teeth were too close to my bottom teeth. But I didn...
Dr. Amy Norman
02 July 2014
Patient Transformations
Victoria's Story Before Victoria was in college at the age of 20 when she decided it was time to get serious about fixing her smile.  But, her experience talking to dentists about getting a beaut...
Dr. Amy Norman
22 May 2014
Patient Transformations
Cynthia's Story Before Cynthia was interested in cosmetic dentistry.  After a lifetime of crooked teeth, she was beginning to experience issues with her gums caused by her crooked teeth.  A...
Dr. Amy Norman
21 March 2014
Patient Transformations
Sam's Story Before For a 13-year old boy, Sam endured a lifetime’s worth of migraine headaches. The problem started in the second grade. For years, debilitating headaches affected all aspects of his l...
3601 Colby Avenue, Everett, WA. 98201
Phone: 425-212-1975
Fax: 425-339-9145

© 2016 Amy Norman, DDS, PS. All Rights Reserved. Designed By Dog Star Media